You will receive an email from the ideaLEVER System Administrator that will tell you the address of the incoming (POP3) mail server, as well as your logon ID and password to retrieve email.
If you have opted for our enhanced Spam Filtering option, then you should also use ideaLEVER for sending (SMTP) email. This runs your email through the spam filter so that it can find out who you have email relationships with; this will help the spam filter to determine whether incoming email is spam or not.
If you are not using ideaLEVER for sending email, then you will need to check with your Internet Service Provider for information on using their SMTP server to send mail
Let's get started in setting up your ideaLEVER Email account.
Note that you can create several accounts, and read email from a variety of sources.
There are various types of mail servers that you can download email from. The ideaLEVER mail server is a POP3 server.
Click the Internet E-mail option button and then click "Next >"
This is where you enter the information that you received in your "Welcome to ideaLEVER" email.
In the "Your Name:" field, you can enter your name, your company name, or whatever you would like your emails identified as. This will show up in the "from" field of emails that you send.
Enter your E-mail address in the "E-mail Address: " field.
The Account Type is POP3.
The incoming mail server is specified in the "Welcome to ideaLEVER" email. It is typically "mail.yourdomain.com" but you can also use mail.idealever.com and it will work just as well.
The outgoing mail server is your ISP's mail server. You may have to contact them to get this information. If you are using ideaLEVER for sending email, enter "smtp.idealever.com" as the outgoing server. There will be some more steps later.
Under Logon Information, you enter the username and password required to connect to the mail server and download your email. This info will have been sent to you in the "Welcome to ideaLEVER" email. Remember that the "User name" is your full email address.
Make sure that you check the "Remember password" checkbox so that you do not have to enter your password everytime you download your email.
If you are using ideaLEVER Solutions to send your email then read on, otherwise click the "More Settings" button in the lower right portion of the window and then skip over to step 9 of this little tutorial.
ideaLEVER's outgoing server is locked down and you have to do two special things to be able to send email: you have to logon to the outgoing server with a special account reserved for your company; you have to send mail on port 2525, which is not the default SMTP port.
Start by clicking the "More settings" button. You will see a window pop up; click the "Outgoing Server" tab.
Click the checkbox beside "My outgoing server (SMTP) requires authentication.
Click the option button beside "Log on using: "
Enter the outgoing SMTP server username and password that was specified on your "Welcome to ideaLEVER" email. Note that the username is not case sensitive, but the password most definitely is case sensitive.
Click the checkbox beside "Remember password"
Now click the "Advanced" tab at the top of the window.
When you are on the "Advanced" tab of the "More Settings" dialog, shown above, please ensure that the checkbox labeled "Leave a copy of messages on the server" is NOT checked. There are very few reasons why you would need to leave a copy of the messages on the server, and lots of reasons why you should not. If you think that you should leave a copy on the server, please contact ideaLEVER's System Administrator and discuss with them.